Privacy Policy

George & Dragon Acton is a traditional British pub located at 183 High Street, Acton, London W3 9DJ. We are the data controller for the personal information collected through this website and our contact forms. You can reach us at [email protected] or by calling 020 8992 3712.

We may collect the following personal information when you interact with our website or contact us directly: • Name and contact details (email address, phone number) when you submit an enquiry or booking request • Message content you provide through our contact or reservation forms • Technical data such as your IP address, browser type, and pages visited (collected automatically via server logs) • WhatsApp messages if you choose to contact us via WhatsApp

We use the information you provide to: • Respond to your enquiries and booking requests • Confirm and manage table reservations • Send you information about events or offers if you have opted in • Improve our website and services We do not use your personal data for automated decision-making or profiling.

We process your personal data on the following legal bases under UK GDPR: • Contractual necessity — to process your reservation or enquiry • Legitimate interests — to respond to messages and improve our services • Consent — where you have explicitly opted in to receive marketing communications

We do not sell, rent, or trade your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and communications (such as our email and messaging platforms), under strict confidentiality agreements. We may also disclose information where required by law.

We retain your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Enquiry and booking data is typically retained for up to 12 months. You may request deletion of your data at any time (see Your Rights below).

Our website may use essential cookies to ensure it functions correctly. We do not currently use tracking or advertising cookies. If this changes, we will update this policy and seek your consent where required.

Under UK GDPR, you have the right to: • Access the personal data we hold about you • Request correction of inaccurate data • Request deletion of your data ("right to be forgotten") • Object to or restrict how we process your data • Withdraw consent at any time (where processing is based on consent) • Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk To exercise any of these rights, please contact us at [email protected].

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us: George & Dragon Acton 183 High Street, Acton, London W3 9DJ Email: [email protected] Phone: 020 8992 3712